Los cortes de energía pueden ser frustrantes, especialmente sin ningún respaldo de energía. Si se enfrenta a un corte de energía con Green Mountain Energy, es importante saber cómo informarlo y resolverlo. Green Mountain Energy es una empresa de energía renovable fundada en 1997, que ofrece opciones de energía limpia y sostenible como la energía solar, eólica e hidroeléctrica. También ofrecen planes de energía residencial y comercial para ayudar a reducir la huella de carbono y apoyar proyectos de energía renovable.
Los cortes de energía se pueden clasificar como controlados o no controlados. Los apagones controlados están planificados y generalmente ocurren durante las horas pico de las mañanas y las últimas de la tarde. Estos cortes son temporales y se implementan para proteger la red eléctrica de sobrecargas. Por otro lado, los cortes de energía incontrolados ocurren inesperadamente y deben informarse de inmediato.
Si experimenta un corte de energía con Green Mountain Energy, debe comunicarse con su compañía de servicios públicos local para obtener ayuda. Green Mountain Energy se ha asociado con varios servicios públicos para ayudar a los clientes con cortes de energía. Estos son los números de contacto de los diferentes estados:
1. Maryland:- BGE: 1-877-778-2222- Delmarva: 1-800-898-8042- MD GME Gas: 1-800-685-0123
– Pepco: 1-877-737-2662
– Potomac Edison:
1-800-686-0011
2. Massachusetts:- RED NACIONAL: 1-800-322-3223
– Eversource (NSTAR): 1-800-592-2000- WMECo Springfield: 413-781-4300
, Fuera de Springfield:
877-659-6326
3. Illinois:- ComEd: 1-800-334-7661
– Nicor: 1-888-642-6748
– Peoples Gas:
1-866-556-6002
4. Pensilvania: – PECO: 800-494-4000- PPL: 800-342-5775
– Duquesne Light: 888-393-7000
– Met-Ed, Penelec, Penn Power, West Penn Power:
888-544-4877
5. Nueva Jersey:- JCPL: 1-800-662-3115
– RED NACIONAL: 800-642-4272- Atlantic City Electric: 1-800-642-3780
– PSEG: 1-800-436-7734- Rockland Electric:
1-877-434-4100
6. Nueva York:- Hudson Central: 800-527-2714- Con Edison: 800-752-6633- NIMO/Red Nacional: 800-642-4272- NYSEG: 800-572-1131
– Rochester (RG&E): 800-743-1701
– Rockland Electric:
877-434-4100
7. Texas:- DALLAS/FT WORTH Y ÁREAS CIRCUNDANTES:- Oncor Electric Delivery (anteriormente TXU): Línea gratuita, (888) 313-4747
– Texas New Mexico Power:
Línea gratuita, (888) 866-7456
– HOUSTON Y SUS ALREDEDORES:- CenterPoint Energy: (713) 207-2222 o línea gratuita, (800) 332-7143
– Texas New Mexico Power:
Línea gratuita, (888) 866-7456
– SUR DE TEXAS:- AEP:
Línea gratuita, (866) 223-8508
– WEST TEXAS:
– AEP: Toll-free, (866) 223-8508
– Oncor Electric Delivery (formerly TXU): Toll-free, (888) 313-4747
To report a power outage to Green Mountain Energy, follow these steps:
1. Check your circuit breaker to ensure it is not a tripped circuit causing the outage.
2. Contact your local utility company, as Green Mountain Energy does not directly manage power outages. You can find their contact information on their website or your electricity bill.
3. Provide your account information, including your name, address, and account number, to assist the utility company in locating your account and updating you on the outage.
4. Follow any instructions given by the utility company regarding safety measures or preparations for a prolonged outage.
Top 10 Questions and Answers:
1. How do I report a power outage to Green Mountain Energy?
– You need to contact your local utility company, which is partnered with Green Mountain Energy, to report the outage.
2. What is the difference between controlled and uncontrolled power outages?
– Controlled outages are planned and occur during peak hours, while uncontrolled outages happen unexpectedly.
3. Why does Green Mountain Energy participate in controlled outages?
– Controlled outages are implemented to protect the electrical grid from overload during high demand periods.
4. How can I find the contact number for my local utility company?
– You can find the contact information on your electricity bill or the utility company’s website.
5. What information do I need to provide when reporting a power outage?
– You need to provide your account information, including your name, address, and account number.
6. Will Green Mountain Energy automatically know about a power outage?
– In most cases, your supplier will be aware of power outages and will not require you to report them. However, if the outage persists or causes significant inconvenience, it is advisable to contact your utility company.
7. What should I do if I experience a power outage during extreme weather conditions?
– Follow any instructions or safety guidelines provided by your local utility company to ensure your safety and minimize property damage.
8. Can Green Mountain Energy provide an estimated time for power restoration during an outage?
– The utility company can provide information on the progress of the outage and an estimated time for power restoration, if available.
9. How can I prepare for a prolonged power outage?
– Your utility company may provide instructions on how to prepare for a prolonged outage. It is important to follow their guidance to ensure your safety and well-being.
10. How can I stay updated on the progress of a power outage?
– Stay in contact with your utility company for updates on the outage and restoration efforts. They may also provide online tools or helplines for tracking outage status.
